Jacques Descurieux
Enviroment Canada /Meteorological Service of canada
Contact: jacques.descurieux@ec.gc.ca
Knowledge management is now an accepted concept that is often confused with information management. Therein lies the likely root cause for the knowledge communication problems between experts and decision makers. This paper differentiates the two concepts. It describes the interaction between tacit and explicit knowledge. It explains how the capabilities to acquire, transfer, and exchange knowledge leads to knowledge conversion. Finally, it shows how, when combined with the ability to transcend ones own limited perspective or corporate boundaries, knowledge management leads to the co-production of new knowledge and to improved decision-making.